Key Responsibilities:
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Be the first point of contact for new and existing customers by handling incoming customer calls and email enquiries.
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Build and maintain positive business relationships, both internally and externally.
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Resolve customer queries ensuring a high level of customer service.
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Source & price materials.
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Create, amend, follow up & close quotations in our CRM system.
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Order processing.
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Support field Sales Representatives as required.
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Role is based full-time at Purley Sales Office.
Other Duties:
- Conduct any other reasonable duties/requests as required by the Commercial Manager and Directors.
- Conform with all Company policies.
Key skills:
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Experience in the field sales environment.
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Good IT skills.
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Must have a pro-active and positive attitude.
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Attention to detail with good communication skills.
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Ability to work as part of a team.
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Ability to use initiative in solving problems.
Working hours/times: 40 hours per week, Monday to Friday 0800 – 1700, including 1 hour unpaid for lunch.
Package is: annual salary plus the 9% employer pension contribution with Scottish Widows. You may be entitled to the discretionary Annual and Christmas bonuses. Annual leave of 29 days per year, including 8 Bank Holidays.
Benefits after a successful probationary period will include: Recruitment referral bonus, ‘Death in Service’ benefit. Company also offers an Employee Assistance Programme which is accessible 24/7 via the YuLife app, a ‘Bike to work’ scheme and special membership rates at various gyms with GymFlex.
All applicants must be eligible to work in the UK. Day Group is an Equal Opportunities Employer.